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The tablet will not start

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These steps are there to help you diagnose why your tablet will not boot.

 

  1. Is there power on the tablet?
    • Check that the charger is the one that came with the tablet or one that is powerful enough.
      The charger must be at least 5 volts 2 amps.

    • Is the USB charging cable intact and firmly attached to the tablet?
      • Try replacing the cable with another one you have lying around.
  2. Perform a hard restart by holding down the ON button for about 10-15 seconds, until the Lenovo logo appears on the screen.
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