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How to reset Lenovo tablet

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1. IMPORTANT: Check your current google account

Check if your google account is one of the ones we have the password for:
agetonettbrett1@gmail.com, agetonettbrett@gmail.com, nettbrett@ageto.no

If it is not one of these, it must be one you have control over.

IMPORTANT: If you reset your tablet without the google account password, your tablet will become unusable.

2. Reset the tablet

To reset your tablet, follow these instructions or watch the video.

  1. Turn off the tablet
  2. Hold down the volume up and on buttons at the same time
  3. When the Lenovo logo displays the release button.
  4. When the Android logo appears, release the volume-up button.
  5. Use the volume button to highlight the “Wipe data / factory reset” option and the on button to make the selection.
  6. Select Yes.
  7. Restart the tablet.

3. Set up the tablet again

  1. Go through Google onboarding, if you want to use our Google account contact support.
  2. You do not need to set up a Lenovo account
  3. Download the Kiosk Browser and TeamViewer Host apps from the Google Play Store
  4. Log in to TeamViewer Host. Contact support for username and password
  5. Open Kiosk-Browser and accept all the requirements for access in Android
  6. Go to settings and set change these settings:
    • General > Kiosk URL = https://portal.ageto.no/mobile/check.xhtml
    • General > Kiosk Title = Ageto
    • General > Time out = 15 minutes
    • Toolbar > Browser Control = Av
    • Page & Content > Clear Cache = off
    • Page & Content > Clear Cookies = of
  7. Exit settings
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